Privacy Policy

Information We Collect

We collect information that helps us provide better educational experiences. The data we gather depends on how you interact with our services.

Personal Information You Provide

When you sign up for our learning programs or contact us, you might share:

• Your name, email address, and phone number
• Billing details and payment information for course enrollment
• Educational background and professional experience (optional)
• Learning preferences and areas of interest in financial analysis
• Correspondence and support inquiries

Information Collected Automatically

Our website gathers technical data to improve functionality:

• IP address and general location information
• Browser type, device information, and operating system
• Pages visited, time spent on site, and navigation patterns
• Referral sources and search terms used to find us

How We Use Your Information

Your data serves specific purposes. We don't use it frivolously or sell it to third parties.

Data Sharing and Disclosure

We share your information only when necessary and with trusted partners who help us operate our services.

Service Providers

Third-party vendors assist with specific functions like payment processing, email delivery, and website hosting. These partners are contractually obligated to protect your data and can't use it for their own purposes.

Legal Requirements

We may disclose information when required by Australian law, court orders, or government requests. This includes situations where disclosure is necessary to protect our rights or prevent illegal activity.

Your Privacy Rights

Australian privacy law gives you control over your personal information. Here's what you can do:

• Access Your Data: Request a copy of the personal information we hold about you
• Correction: Ask us to update or correct inaccurate information
• Deletion: Request removal of your data, subject to legal retention requirements
• Opt-Out: Unsubscribe from marketing communications at any time
• Restriction: Limit how we process your information in certain circumstances
• Complaint: Lodge a complaint with us or the Office of the Australian Information Commissioner

To exercise these rights, contact our privacy team using the details at the bottom of this page. We'll respond within 30 days.

Data Security Measures

We take security seriously. While no system is completely foolproof, we implement industry-standard protections:

• SSL encryption for data transmission between your browser and our servers
• Secure password requirements with encrypted storage
• Regular security audits and vulnerability assessments
• Restricted access to personal data on a need-to-know basis
• Secure backup systems with encrypted storage
• Employee training on data protection and privacy practices

If we detect a data breach that poses a serious risk to your information, we'll notify you and the relevant authorities as required by Australian law.

Data Retention

We keep your information only as long as needed for legitimate purposes or legal requirements.

Active Students

While you're enrolled in our programs, we maintain your data to provide ongoing educational services and support.

After Course Completion

We retain course records and certificates for seven years to verify completion and provide transcripts if needed. Financial records are kept for seven years to comply with Australian tax laws.

Marketing Data

If you've opted into marketing communications but haven't enrolled, we'll keep your contact information for three years. You can unsubscribe anytime, and we'll remove you from marketing lists immediately.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings.

Essential Cookies

These are necessary for the website to function. They enable core features like secure login and course access.

Analytics Cookies

We use analytics tools to understand how visitors use our site. This helps us improve navigation and content. The data is anonymized and aggregated.

Preference Cookies

These remember your choices, like language preferences or login details, to provide a personalized experience.

Third-Party Links

Our educational materials may include links to external resources. We're not responsible for the privacy practices of these third-party sites. Always review their privacy policies before sharing personal information.

Children's Privacy

Our services are designed for adults. We don't knowingly collect information from individuals under 18 without parental consent. If you believe we've inadvertently collected data from a minor, please contact us immediately.

Policy Updates

We may update this privacy policy to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify enrolled students by email and post the updated policy on our website with a new "Last Updated" date. Continued use of our services after changes take effect means you accept the revised policy.